Privacy Policy

Matchery is responsible for the processing of your personal information. For any privacy-related question, contact our Data Protection Officer:

Email: privacy@matchery.app

• Phone number — OTP authentication (required)
• Username — Platform identification
• Email address — Communications (optional)
• Profile photo — Public display (optional)
• City, sport, level — Personalization (optional)
• Match participation — Activity history
• Match address and coordinates — Sports organization
• Push notification token — Alerts (with consent)
• IP address and User-Agent — Session security

• Profile data: duration of account + 30 days after deletion
• Session tokens: 90 days or until logout
• OTP tokens: 10 minutes
• Security logs: 1 year
• Match data: 2 years after match date

Under Loi 25 (Quebec) and PIPEDA (Canada), you have the following rights:

• Access — Get a copy of your personal data
• Rectification — Correct inaccurate data
• Deletion — Request anonymization of your account
• Portability — Receive your data in structured format (JSON)
• Withdrawal — Withdraw consent at any time without penalty

Exercise your rights via the My Data page or by email to privacy@matchery.app. Response time: 30 days.

We use essential cookies for service operation and, with your consent, analytics cookies. See our Cookie Policy.

Your data is never sold. It may be shared with:

• Expo (push notifications — US servers) with your consent
• Infrastructure providers (secure hosting)
• Competent authorities, when required by law

• Encryption in transit (TLS 1.3)
• Session tokens hashed (SHA-256) — never stored in plaintext
• Automatic session token rotation
• Access limited to authorized personnel

In case of an incident, we will notify the Commission d'accès à l'information (CAI) within 72 hours if Loi 25 criteria are met, and affected users as soon as possible.

Data Protection Officer:
Email: privacy@matchery.app

You may also file a complaint with the Office of the Privacy Commissioner of Canada (OPC): priv.gc.ca